Shipping Policy

Effective Date: January 18, 2025

At Elite Shimmer, we are dedicated to delivering your orders promptly and securely. Our Shipping Policy outlines the details regarding shipping methods, delivery times, costs, and other important information related to the shipment of your order. Please read this policy carefully to understand how we handle your orders and what you can expect when purchasing from us.

Contact Information

1. Shipping Methods

We offer a variety of shipping methods to accommodate your needs and preferences. Shipping costs and delivery times will be calculated at checkout based on the shipping address and the method selected.

Our standard shipping options include:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Next-Day Delivery: 1 business day (available for orders placed before 12 PM local time)

For expedited and next-day deliveries, additional charges will apply.

2. Shipping Costs

Shipping costs are determined based on the weight and size of your order, as well as the destination. The total shipping cost will be displayed during checkout before you confirm your order. We offer free standard shipping on orders over a certain amount (please refer to the website for the most up-to-date free shipping thresholds).

Please note that additional charges may apply for special shipping requests, including express delivery or delivery to remote areas.

3. Processing Time

Once we receive your order and payment is processed, we aim to ship orders within 1-2 business days. However, please allow additional time for processing during peak seasons or in the event of unforeseen delays.

Orders placed on weekends or holidays will be processed on the next available business day.

4. Delivery Times

Delivery times vary depending on the shipping method and destination. You will be provided with an estimated delivery date during checkout, but please note that these are only estimates. Shipping carriers may experience delays, especially during peak seasons.

Please allow extra time for delivery if your order is being shipped internationally, as customs processing may delay shipment.

5. International Shipping

We currently offer international shipping to select countries. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. We recommend that you check with your local customs office for more details on potential fees before placing an order.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order on the shipping carrier’s website.

7. Shipping Restrictions

Some products may have shipping restrictions due to their size, weight, or materials. If any items in your order are restricted from shipping to your location, we will notify you as soon as possible and provide options for resolving the issue.

8. Undeliverable Packages

If a package is returned to us due to an incorrect or undeliverable address, we will contact you to resolve the issue. Additional shipping charges may apply to resend the package.

9. Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue and may issue a replacement or refund, depending on the circumstances.

10. Changes to Shipping Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page, and the new policy will take effect immediately upon posting.

11. Contact Us

If you have any questions or concerns about our Shipping Policy, or if you need assistance with your shipment, please don’t hesitate to reach out: