Privacy Policy

Effective Date: January 18, 2025

Introduction

At Elite Shimmer, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or make purchases. By using our website and services, you consent to the practices described in this policy.

Contact Information

  • Address: 58 Rr 1 Genoa, West Virginia
  • Phone number: (606) 622-2240
  • Email: info@eliteshimmerr.com
  • Website: eliteshimmerr.com

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us when you create an account, make a purchase, or interact with our website. This includes:

  • Personal details: Name, email address, phone number, billing and shipping addresses
  • Payment information: Credit card details, billing information (processed securely through third-party payment processors)
  • Other details: Order history, preferences, and other account-related information

1.2 Non-Personal Information

We collect non-personal information automatically when you visit our website, including:

  • IP address: To monitor and analyze traffic
  • Cookies and tracking technologies: To enhance your user experience
  • Device and browser information: Including operating system, browser type, and language settings
  • Usage data: Pages visited, time spent on the site, and clicks

2. How We Use Your Information

2.1 To Process Orders

Your personal information is used to complete and process your orders, including:

  • Shipping and handling
  • Customer support and service
  • Transaction confirmation and invoicing

2.2 To Improve User Experience

We use the information to personalize your experience on our website and provide tailored recommendations based on your browsing and purchasing history.

2.3 Marketing and Communications

With your consent, we may send promotional emails or newsletters about our products, services, and special offers. You can opt out at any time by clicking “unsubscribe” or contacting us.

2.4 To Comply with Legal Obligations

We may use or disclose your information to comply with legal requirements, such as tax reporting, responding to legal requests, and protecting our rights.

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share your personal information with trusted third-party service providers for:

  • Payment processing
  • Shipping and delivery
  • Email marketing

These providers are obligated to keep your data secure and use it only to provide the services you request.

3.2 Business Transfers

If our business is involved in a merger, acquisition, or sale, your personal information may be transferred to the new owners.

3.3 Legal Disclosure

We may disclose your information if required by law, such as to comply with a subpoena or to protect the rights of our company or customers.

4. Security of Your Information

4.1 Data Protection

We take reasonable precautions to protect your personal data from unauthorized access, loss, misuse, or alteration. These include encryption, secure servers, and other industry-standard security measures.

4.2 Payment Security

All payment information is securely processed through third-party providers who comply with PCI DSS (Payment Card Industry Data Security Standards).

5. Cookies and Tracking Technologies

5.1 Cookies

We use cookies to enhance the user experience by remembering your preferences, keeping you logged in, and offering personalized content. Cookies are small text files stored on your device when you visit our website.

5.2 Managing Cookies

You can manage cookie settings through your browser. Disabling cookies may affect certain website functionalities.

5.3 Analytics and Tracking

We use Google Analytics and other tools to analyze website traffic and understand user behavior to improve our site.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access the personal data we hold about you. You can also request corrections to ensure that the information is accurate and up-to-date.

6.2 Deletion of Data

You can request the deletion of your personal information at any time. We may retain certain information for legal or operational purposes, such as for record-keeping.

6.3 Opting Out of Communications

You can opt out of receiving marketing emails at any time by following the instructions in the email or by contacting us directly.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us: